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privacy policy

Who we are

Our website, fraoel.comAt Fraoel Shop, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website and services.

Information Collection

We may collect personal information from you when you use our website, such as your name, address, email address, phone number, and payment information. We may also collect information about your browsing and purchasing history on our website.

Use of Information

We use the personal information we collect to process your orders, provide customer service, and improve your shopping experience. If you subscribed to our newsletter, we may also use your personal information to send you promotional emails or other communications about our products and services.

Disclosure of Information

We may disclose your personal information to third parties for the purposes of processing payments, delivering your order, or as required by law. We may also disclose your personal information to third-party service providers who help us operate our website or provide our services. These third-party service providers are not permitted to use your personal information for any purpose other than providing the services we request of them.

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmitting or storing data can be completely secure, and we cannot guarantee the absolute security of your personal information.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left reviews, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new Privacy Policy on our website.

If you have any questions or concerns about this Privacy Policy, please contact us.

This Privacy Policy was last updated on 12 January 2023.

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